Customer care No: 011-41045157
Our Consignment Guidelines
We carry shipments on an explicit understanding with the client regarding certain terms and conditions. These terms and conditions are clearly mentioned on the flip side of the Consignment note (consigner copy) to bring it to the immediate attention of our clients.
There is a need to understand the Term and Conditions in order to avoid issues related to our services. These are as follows:
M/S S.R.LOGISTIC. (here after referred as the Company) has accepted the consignment from the consignor under the explicit understanding that the following terms and conditions are acceptable to the Consignor.
1. All consignments are booked by the Company from the Consignor in good faith in respect of the contents thereof. The consignment should not contain any such items or material which are prohibited or contraband by law. In the event of the consignment containing the said items or material, the consignor agrees and undertakes to indemnify the Company in respect of all claims made by the third party in respect of the said terms of material. Further, the said material or items sent by the Consignor shall be solely at the consignor’s risk as to the costs and consequences thereof.
2. The Consignor Warrants to the Company that the description of goods as noted on this Waybill and contract confirms accurately to the actual contents of the goods and it does not contravene the provision of the Indian Postal Act or any other Law.
3. The FFCL Waybill is non-negotiable and the consignor acknowledges that it has been prepared by the Consignor or by FFCL on behalf of the Consignor.
4. The Consignor shall be solely liable for all costs, expenses, penalties, action proceeding (which shall without limitations include Octroi and any other charges leviable by any Central/ State/Local Authorities) related to the Consignment.
5. Automatic Risk Coverage is ensured for documents and parcels limited to actual loss of Rs. 5000/- and Rs. 10,000/- respectively, whichever is less. Consignor shall not be entitled for a claim, if he holds a marine policy.
Automatic Risk Coverage Surcharge shall be applicable for non-documents valued over Rs. 10,000/-. Non-documents valued between Rs. 10,001/- to Rs. 20,000/- shall be charged Rs. 5/- and an additional Rs. 5/- for every multiple of Rs. 10,000/- or part thereof, up to a maximum limit of Rs. 100,000/-. Value limit of acceptance is Rs. 100,000/-.
For contracted clients, the same risk surcharge shall prevail and should be settled at the time of bill settlement. Claims, if any, shall be settled within 60 days from the date of receipt of evidence of expenditure and other paperwork to include
- a) a letter of claim
- b) consignor copy
- c) declaration / invoice copy
- d) an undertaking from the client that he has no marine policy.